Thank you, I appreciate that! I'm not saying I'm lazy because of the job , I'm saying I'm lazy because I do nothing productive or beneficial in my free time and that's a big reason to my weight gain, which can narrow my next job opportunity as I'm not as fit as I could be. I do plan on changing it though. That's what I'm more afraid of, wasting time. I am in a fortunate position with being young, living with my parents and having some light bills to pay monthly. I've always been afraid of wasting time and not making the most of my situation. I tried to attend open University last year while I was working but my funding application was denied and I couldn't stay. There were also complications with moving house and such but I may reapply. I'll still need a job for money. There are plenty of jobs in my area for call handlers in less critical situations which may be easier, usual retail jobs and machine operative jobs but again my fitness would make those jobs a little harder than it needs to be and they also pay slightly less than my current job. I have alway wanted to join the army or police but I need to get my fitness in check and even at that, my medical record causes some problems. There have been some great weeks where my stutter has barely shown but since the new year, it's been awful. I've been struggling more than usual and I don't know why. A few days ago another operator I was speaking to during a call had to finish a word for me because I took 5 seconds too long to say it, which I don't mind that or find it rude but it seeing my stutter get that bad is rough. How can I take emergency calls for people in life threatening situations when I'm causing maybe even 10 second delays in total during the one call. It also affects my handling times. For directory enquires my average handling time is roughly 20-30 seconds above target which is maybe 15 seconds above everyone else's handling times. While I may be doing my job correctly, it's causing issues