My parents got a Amazon Alexa and I can't use it

My parents got a Amazon Alexa and I can't use it I don't live with my parents, but I can go visit them on weekends every 2 weeks or so. They recently got a Alexa and they have been having so much fun with it. Every time I try to use it, it goes something like this: Me - "Alexa" Alexa turns on Me - "p-p-p-p-p..." Alexa turns off Me - "p-play music. Alexa!" Alexa turns on Me - "p-p-play music." Alexa - "I'm sorry, I don't understand" ​ So basically whenever I want Alexa to do something, I have to tell my family to "translate" it for Alexa. Thanks Amazon.