Congrats on getting a job. Nice one, interviews in particular are often difficult to navigate for us. Negative feedback loops are terrible. You speak a customer, it goes poorly, your manager is unsupportive. A new customer comes in, you now have a little worry in the back of your mind. This causes a tiny bit more anxiety, more stuttering, worse outcome. There is a chance that you start to fear the situation and it gets a lot worse. If this is happening, you need to break this loop. If you need to break the loop. Firstly, you are assuming that customers are uncomfortable. Most won’t give a shit. This is really important. It is dangerous to assume that you know what others are thinking or feeling. It is very easy to see someone glance away and assume you are making the, uncomfortable or something. If I see someone with no hand, I will look at the missing hand. I might be having a long day and I might frown and think “there’s no hand..” the person may see that frown and feel judged or that I think less of them or something. In this case, I was tired and momentarily surprised. I likely never thought about it again. Hopefully you can see how that could apply to stuttering. They aren’t expecting us to stutter. Their automatic response is “wtf is this”.. not a mean way, just in a human way. Most people will mover swiftly on wishing no offence. Are you telling the customer you stutter? Someone wrote that stuttering is what you do when you try not to stutter. If you do not disclose that you stutter, you may do avoidance behaviours to hide which makes your speech worse. When I meet new people I say. “Hi, I’m Rokkitt, I have a stutter, let’s talk about X.” It makes my life 100x easier. People know what is going on and the listener feels more comfortable. I personally stutter less and people tend to feel more comfortable to ask me to repeat things. What are doing with customers? Can you lean on anything to help you express things? Maybe there is a brochure or a sample book or something visual to support what you are talking about? I present to small groups and I use a lot of pictures and diagrams to support what I am saying. Generally, you might need to talk to manager or consider looking at jobs with another company. Your manager should support you. They should be helping to tailor your role to help you succeed. A decent manager would work with you to figure out how you can do it with confidence. I wish you the best of luck mate. You are doing whatever you are doing, you are holding your job down. I wouldn’t be surprised if a couple of good days would really build your confidence and you make you feel better about everything.