My issue was getting people who would hang up on me. I've also had people at dr.s. offices when I'm calling to schedule an apt tell me that I need to call back when I have someone they can better understand on the phone. This is what gives me great anxiety. Knowing that people are so inpatient. It's hard because I have a medically dependent child that makes my need to use the phone more necessary. It's tough but everyday I keep trying. I've learned that people don't matter and their opinions are not valid. What I've started doing when this happens is I make complaints to ADA. Everytime I'm hung up on or treated rudely I make a complaint to ADA or the better business bureau or I get on their fb or business page and write a review of my experience. It teaches companies to make sure their employees are kind to all and treat all with respect!