When I started at the salon im at now, I tried real hard to call the pet parents when their dogs were done... because I felt bad asking other groomers to do it. The last call I made was terrible. The owner cut me off, stating, "oh no worries. I know who it is!" And I proceeded to try and say, "oh awesome. Fluffy is all done and ready to go!".... except I blocked real bad at the first bit. The owner immediately began to panic and assumed her dog died at the salon. It was... awful. Funny now but awful then. 😅