Tips for hosting a client with heavy stutter?
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Tips for hosting a client with heavy stutter? Hi! I host tours, and one of my newest clients has a very heavy stutter. We just spoke on the phone for a while, going over some of their questions. In a few weeks, I'll be hosting them in person. On the phone I was careful to just wait for them to finish any thoughts without jumping in, and while it was difficult at times we managed without any issues. I thought I'd pop in here for any tips or suggestions so I don't make a faux-pas on the event. Outside of being patient in a conversation, is there anything (in general) I can do to make them feel more comfortable? Is there anything I should avoid doing? I realize that my question is quite dependant on the individual, and I'll be sure to ask them these questions in person. But, there are probably also simple things I can be aware of that just make me a better host for this individual. Thanks in advance! -Dave