I can understand that and I know it isn't easy but I don't think I'm suitable to carry out this job anymore. I have calls where people are in a life or death situation and if I stutter and struggle to speak throughout that call, it can cause a delay. Even if its only 10 seconds or so altogether for that call its still affecting the potential victims. I also have strict call handling times that I just struggle to meet because I can't get a call where I don't stutter a delay myself anyfurther. I can't change my wording either because we have to stick to a script. I'm working today, not even halfway through my shift and I feel so low and awful already. I could walk out but I know there is no benefit to that. I'll stick out today and see what happens.