That usually works. Keeping my mind busy on something does usually help, but it does change sometimes, and focusing on the word helps other times. Like I said, it isn't consistent, and it does my head in. I don't know how others are, but if a technique works, it won't soon enough, lol. I spoke fluently for over half my life, which sounds weird, but I am 19 tbf. Wasn't until early high-school years I began to stutter. I remember it was truly bad when it first started. Can't remember the first day, but I do remember one of them on my sisters birthday during the time. Apart from the stutter, I wouldn't want to leave this place until I get a better opportunity. I am looking for jobs in case one happens to stand out. The working hours aren't bad, the job isn't bad, it can be a bit boring and repetitive at times but the only bad bit is my speech. I did tell them during my interview that I've got a mild stutter, and they got me to say a few sentences that we would say on a daily basis, and they were happy with the results. My calls are regularly monitored (not because of my stutter, its the same for everyone to ensure they're following procedure), and I've stuttered around everyone. I've had a few bad stutters next to managers, and not a word was said about it. Not even a quick glance while I "wasn't looking."