I always use my mum as an example. She grew up in the era where if you wanted food, you’d go down and ask. If you needed the doctor, you’d go down and ask. There was never a screen to hide behind and do the work for you. Now since we have a convenient, easy option, we’re never facing the issue and never self improving. I’m 100% thankful that kiosks exist and that we can do so much online instead of asking something but chances are, I would be a lot less anxious if I these technologies weren’t a thing