So soft touch is a method I got taught about feeling when a letter or sound is difficult to say. So for me my letters I struggle with are X & B. Both have tough sounds in them, so with the letter X its got a 'e' and kinda 'k' sounds to the letter. So what I do is try and relax my throat and even my face muscles and practice that letter till I found a way to sound it out by saying the letter X in a more soft sounding way than normally used but still also understandable as the letter X. Kinda hard to describe the method through writing. One of the best techniques is get someone to sit in front of you, make eye contact and you take it in turns to say a word together and then you say the word together. For example. The word Fudge. Person one: 'Fudge' Person two: 'Fudge' Together: 'Fudge' I dont know how the technique medically works but during my therapy me and my mum would do this together in rhythm. It's a safe space and your not being judged and it also allows me to see how another person says the word. just like with soft touch try and be relaxed as possible have some mint tea near if need be (smells nice and tastes good). So in retail I wasn't sounding like a robot reading from a script. It helped me mentally prepare and even get into a routine that I tailored to how I sold garments, so I always encouraged to try on, I also felt more comfortable because it was mostly 1-2-1 so I could focus on eye contact that helps me more settled while talking. Also ill admit it allowed me to get good at hiding it so if I did stammer I would clear my throat or simply say "excuse me" recalibrate, focus and continue. I only ever told my supervisor who was an amazing individual after a client complained, it shook my confidence and so my stammer started to get worse. I was open and he straight up said I was lying at first. But he could see I was feeling down and allowed me to calm down in the staff room and continue again when I felt ready. If you haven't found professional help I cant encourage it enough. Most therapies are charities but like my time in Oxford it does go into genuine research and further develops techniques for others. Theres no cure only learning how to manage and thats perfectly fine. I see having a stammer similar to having a tic its not something you can ever fully control but you can learn how to manage.