> He’s understandably really anxious about the calls and I can see that even though he’s doing well at them, his self confidence is down and the anxiety makes his stutter worse so he’s in a bad cycle. Is he explicitly telling you that he is anxious or is that your interpretation? You yourself say that he is doing well at his job. So he is doing well and you are not his superior (I assume). I dont see the need to play savior, swoop in and give him a pep talk. He is getting everything done. If he has a good head on his shoulders like you say, he should be able to work through everything.