> One thing I would suggest, though - when you start to get nervous and stutter on the phone, don't be afraid to interrupt yourself mid-stutter and explain to them that you have a stutter and how sometimes it takes a minute to get all the words out. It eases my tension and they will then stop interrupting you with those classic lines "what? Hello? I think the connection is bad" Yes, please do this? Or do it in the beginning.