Experience working as a Pharmacist at what you can call a "Call Center"

Experience working as a Pharmacist at what you can call a "Call Center" I landed this amazing job as a pharmacist with a big retail drug chain doing medication therapy management. Much better than working at the retail stores. It is basically call center work and we do inbound and outbound calls to patients about their medications. As someone with a moderate stutter I had no idea how I would do at this job. During my clinical rotations I did have 6 weeks where I did similar work and I didn't do too bad with my stutter so I had some confidence I can do that job without stuttering too much. I think most of us can agree that you don't really stutter when you have a script in your head and/or practiced saying something many times. So yup It turns out I don't stutter too much during calls. However, the one thing I always struggle with every call is pronouncing people's names. Although I never stutter with easy basic stereotypical American names like John Smith. But every time I get a more complicated name it's a 50/50 chance I going to butcher it bad. Which make sense because the person's name is one of the few things part of the call which is dynamic. We use a automated program to call patient's so you only see the patient's name for about 15 seconds before the call connects. For the most part going into the calls I already know what I have to say and have repeated it many times. Just wanted to share my experience. If you have any questions about what I do or anything, feel free to message me.