You can't control who you get on the phone (**more on this later), but could it be possible that out of everyone you work with/for, the person you cares most about your stutter is you? I don't know you or this situation, but your employer has had you for several months. They knew who they were getting when they hired you, and they've kept you on this far. They may have misapprehensions about your stutter, but you may be surprised at how little your co-workers actually care. They may even be fond of you because of it. Regarding the phone issue with your manager, I would suggest that the most forthcoming approach is the best. Tell your manager that you have a concern with the phone-answering aspects of the job, explain a little bit about what a stutter is (and how stress can be a trigger), and ask if any arrangements can be made. Perhaps you can "work up" to giving the standard greeting. Perhaps you can record yourself saying it correctly (on your own time) and play it back at the start of a call. Perhaps your position could shift to remove this aspect of your duties. If you're suffering, NOT communicating with your employer isn't going to change a thing. It might not go your way, but at least you tried. **About answering the phone. I think it's important that you not internalize other people's reactions. The phone call may not go well, and the other people might laugh or hang up. It's important to remember that those reactions aren't a moral judgement of you; they are a product of the listener's own anxiety and lack of comfort about the situation. They don't think you're dumb or incompetent. They are just confused, and confused people do silly things. It happened to me just yesterday: "Hah! Did you forget your name?" .. "No, I stutter and I block sometimes :)" .. "Oh..."