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I work at a call centre I developed a stammer a couple months ago and I have good days and bad days (like most of us do!). Coming back to work and learning to adjust to talking on the phone to customers has been HARD! I think, for me mostly, it’s not physically seeing the other person on the line. When I start repeating the same vowel or word for what seems like forever, there’s always that small silence that follows. And in that silence I’m thinking, are they trying not to laugh? Do they think their phone is broken?! Are they thinking ‘damn I pulled the short straw with this advisor’ lol. Touch wood, I’ve had wonderful customers who, when I apologise for it, tell me not to worry and that I’m doing a great job! But the 8 hours a day of talking on the phone is really taking it out of me. It feels like I’ve been talking on the phone for double the time (if that makes sense). Stammering is new for me, and I do wonder if the achy-ness will ever clear up. I’ve started speech therapy, but what I gather it’s more so teaching me to relieve tension and more-so accept it for what it is. Does anyone else here work on phones? How does it make you feel? x