i have two questions. asking you because you might know how to redirect incorrect help while confirming correct help. how do you respond when "ketchup?" is asked too soon? i mean for example when you were mid-sentence and it's a sentence that really needs to be finished before you give an answer to the "ketchup?" question. and my second question is. how do you respond when they assume you said yes to "ketchup?" when you didn't.