commentr/StutterFebruary 6, 2023
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Content
Did I say it was a call centre? A call centre is arguably harder than being in another speaking role if you have a stutter. On the phone, it's much harder for the person to understand you have a stutter and what is going on. In person , you have social cues and, of course, have the ability to alert the person of the situation. I can't do that in my job. My services are time sensitive, and there's a lot of words I encounter in two of my 5 call streams that I don't know how to even properly pronounce, let alone spell. If I delay a call on one of my services, it could quite literally endanger someone life and delay them getting the help they need. You know nothing. You're small-minded.
Themes
Causes & VariabilityEmotional Experience
Subthemes
Propositionality & WeightFrustration & Anger
Codes (2)
intimidation_authoritytelephone_video