I'm sorry to hear you're having such a hard time on the phone. I hate it as well. The way I see it, you've got two options: 1. Do the tape recorder/smart phone thing -- try to have someone call them and find out what the questions are. Then prepare responses for all of them. Make sure to mention during the recorded responses that you stutter. That way if they ask you something you're not prepared for, they're not bent out of shape when you stutter. It's not as far-fetched as you think: http://sports.espn.go.com/ncw/ncaatourney08/columns/story?columnist=hays_graham&id=3314595 "The hardest thing for me, and this is the honest truth, when I'm recruiting and I start to call a kid for the first time, saying, 'Louisville' -- I'm telling you, it kills me," Walz said. "I joke with my staff; I'm like, what I want to do is call up and say, 'Hey, Graham?' and you say, 'Hey, yeah,' and then I press play on my tape recorder and go, 'This is coach Walz from the University of Louisville,' and then press stop. Because then, I'm fine after that. I'll stutter some, but it might take me a minute to get 'Louisville' out." 2. Read up on getting a personal representative. I'm not sure where you live, so this may be tricky in your state. Here are two links I could find. It's a bit much, I know, but as someone who stutters, I totally understand. http://www.americanbar.org/content/dam/aba/uncategorized/2011/2011_aging_hcdec_univhcpaform.authcheckdam.pdf http://www.hhs.gov/ocr/privacy/hipaa/understanding/coveredentities/personalrepresentatives.pdf