Thanks for the encouraging words, I was thinking of saying bout my stammer, but part of the job description was "good communication" lol, I think facing someone I can kind of disguise it a bit better, but over the phone I tend to get worse, I get that sinking feeling now in my stomach just typing about it.. how can such a sìmple thing as saying a few words be sooooo hard for us, .... anyhow, I'll take the positive remarks from the very kind replies and I'll give it my best,